This website is operated by Red veil boutique. Throughout the site, the terms "we", "us" and "our" refer to Red Veil Boutique. Red Veil Boutique offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here. By visiting our site and/ or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions ("Terms of Service", "Terms"), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content. Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service. Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes. Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

ORDER ACCEPTANCE AND CANCELLATION
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. We reserve the right at any time after receipt of your order to accept, decline, or limit your order for any reason, whether or not your credit card has been charged. If your credit card has been charged and your order is cancelled, we will immediately issue a refund to your credit card account in the amount of the charge and notify you that your order was cancelled.
Once an order has been placed, it cannot be cancelled unless the shipment is unavoidably delayed. In this case, we will do our best to cancel the order if requested.

PAYMENT TERMS, SHIPPING FEES AND TAXES AND DUTIES
Terms of payment are within our sole discretion and, unless otherwise agreed by us in writing, shall be as follows:
All custom made orders will be required to pay 100 percent (100%) of the amount due as a deposit plus shipping fees at such time as the Product is ready for shipment. Please be aware that there is a turnaround time of 8-10 weeks from the date you place your order and the date that the Product is ready for shipment. If you order Products available for immediate shipping, you will be required to pay the full amount due, plus shipping fees and any taxes associated with the Product at the time you place your order.
Goods shipped within Australia, have a 10% Goods and Services Tax (GST) applied. No other tax or import duty will be applied to orders shipped within the Australia. If you are shipping outside Australia import taxes and duties may apply in the country of delivery. As the recipient, you will be liable for all import duties, customs and local sales taxes levied by the country you are shipping to. Payment of these amounts will be necessary to release your order from customs on arrival.
We accept payment for all purchases through third-party payment processors. You agree to be bound by and accept the terms and conditions of those processors. Further, you represent and warrant that: (i) the credit card information you supply to us, our vendors, and our affiliates is true, correct, and complete; (ii) charges incurred by you will be honoured by your credit card company; and (iii) you will pay charges incurred by you at the posted prices, including all applicable taxes, if any.
Payments will be applied in Australian dollars. Charges for shipping and handling will be made in accordance with our then-current shipping policies, as described below.

CHANGES IN PRODUCTS AND PRICING
All prices are in Australian dollars. Prices include GST unless indicated otherwise but exclude delivery charges and customs duty and other taxes, if applicable.
We are constantly updating and revising our offerings of Products, and we may discontinue Products at any time without notice. All pricing for the Products is subject to change. For all of our prices and Products, we reserve the right to make adjustments due to changing market conditions, Product discontinuation, manufacturer price changes, errors in advertisements, and other extenuating circumstances. However, no prices shall affect your Purchase after you have paid your deposit and/or placed your order.

SHIPPING POLICY
Currently, we are only shipping within Australia.
Please note that shipping times, if provided, can vary from item to item. The posted shipping time frame is contingent upon credit card approval and may be delayed should we experience difficulties in obtaining authorisation.

ADVERTISING DISCLAIMER AND TRADEMARKS
We attempt to be as accurate as possible with Product descriptions and prices. However, we do not warrant that Product descriptions or prices are accurate. In the event that a Product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or Product information received from our suppliers, we shall have the right to refuse or cancel any orders placed for Products listed at the incorrect price. We shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit or debit card has been charged. If your credit or debit card has already been charged for the purchase and your order is cancelled, we shall immediately issue a refund to your credit or debit card account in the amount of the charge and advise you of the cancelled order. If you are not completely satisfied with your purchase, you may return it in accordance with our Return Policy, as set forth below.

MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

LIMITATION OF LIABILITY
In no event shall we or our suppliers have any obligations or liabilities to you or any other person for loss of profits, for loss of business or use, or for incidental, punitive, special or consequential damages, whether based on contract, tort (including negligence), Product liability, or any other theory or form of action, even if we have been advised of the possibility thereof, arising out of or in connection with the sale, delivery, or use of the Products. Our sole and entire maximum liability (and the liability of our suppliers) for any reason, and your sole and exclusive remedy for any cause whatsoever, shall be limited to the actual amount paid by you for the Products you have ordered through our Website. Some jurisdictions do not allow the limitation or exclusion of liability for certain damages, so the above limitations and exclusions may not apply to you to the extent such jurisdiction’s law is applicable to your purchase of Products.

RETURN POLICY
RVB offers return shipping at your own expense. We are pleased to accept timely returns of unused, unworn, unwashed, unaltered and undamaged items within 28 days from the date you received your order. All tags must remain attached to the garment. Your items must be returned in the original packaging, including any boxes, hangers, garment bags, and other signature packaging materials.
We accept returns on many items, excluding final sale items, which will be indicated on each product page. Returns are eligible for refund to your original method of payment, where applicable.
No returns or exchanges will be accepted on the following items. Sales of the following items are considered final:
 - CUSTOMISED ITEMS
 - FINE JEWELLERY AND EARRINGS
 - SALE ITEMS

MISCELLANEOUS
These terms and conditions constitute the entire agreement and understanding between us concerning the subject matter hereof. These terms and conditions may not be altered, supplemented, or amended by the use of any other documents. The laws of the Australia, without regard to the conflicts of laws principles thereof, will apply to all matters relating to the use of this Website and the purchase of Products. Each of us agrees and hereby submits to the exclusive personal jurisdiction and venue of the State and National courts of Australia with respect to such matters.